As Social Business ramps up around the globe, innovation is emerging at a dizzying pace. What are the latest trends in social business, and how are businesses and institutions integrating big data and analytics into their social business implementations? What are the next steps for promoting deeper engagement for enterprises that have implemented social business solutions? Social Business Scholar Sandy Carter has the answers. Drawing on IBM best practices and her extensive travels meeting customers across the globe, Sandy will explain the latest trends in social business, and how your organization can benefit from them. Packed with real-world examples, actionable intelligence, and insights from the latest research, this is a one-of-a kind presentation you won't want to miss.