Women on the Move

WITI Proudly Celebrates the Accomplishments of Women in Business and Technology!

Share your Achievements!

When good things happen, don't hold back - let us know! At WITI, we want to celebrate your accomplishments with you, your promotions, inventions, mergers, launches, publications and awards. This is no time to be modest - this is a time to celebrate your achievements and inspire others to do the same. Please send your announcements using the Women on the Move form.

Minerva Serrano Awarded 2021 Enterprising Women of the Year Honors

Minerva Serrano, the co-founder of Activus Connect, a premium provider of Customer Experience Outsourced Solutions operating across the Continental U.S. & Puerto Rico, has been named a winner of the 2021 Annual Enterprising Women of the Year Award.

Serrano will be honored at the 19th Annual Enterprising Women of the Year Awards Celebration & Conference, to be held from Sunday, November 14 to Tuesday, November 16, at the Wyndham Grand in Clearwater Beach, Florida.

This long-running, prestigious awards program recognizes the world’s top women entrepreneurs. It is widely considered one of the most prestigious recognition programs for women business owners in the U.S. and globally.

Activus Connect, a certified owned and operated Women & Minority organization lives the ethos of Elevating Experiences and has the distinction of being comprised of industry experts who have collectively helped to shape what is commonly referred to as the “at-home, work-from-home, virtual-agent delivery model.”

“It is a great honor to be recognized among women entrepreneurs who are successfully leading their businesses while at the same time sharing their expertise and knowledge to inspire and guide future women leaders,” Serrano said. “This is validation that building a business is just as much about the impact you have outside of work as it is about the business itself. I have always been passionate about empowering those around me, and through Activus Connect, I have found an even larger stage from which to drive social good. My hope is that this award serves as a beacon of hope, encouragement, and courage for all women who have an entrepreneurial aspiration.”

“Over the last year, hundreds of thousands of women around the world were asked to adapt to working from home while also caring for their families when the global pandemic required us to work remotely and safely. As a mother and entrepreneur, I am grateful myself to have the opportunity to build and run a successful business at home and to support others who choose to do the same,” Serrano also said.

Activus Connect is an industry leader in the evolution of the traditional BPO-Contact Center, leveraging their SmartVirtualâ„¢ platform, the most advanced approach to outsourced CX service delivery in the industry.

This solution brings together the most secure cloud-based ecosystem of technologies, analytics, and virtual management practices, enabling the friendliest, smartest, most efficient & effective outcomes for brands and their consumers. The company provides multilingual, multichannel, voice & non-voice customer care, sales, retention, social media moderation, and technical support across all verticals.

At their core and in their actions, Activus Connect is a values-based business focused on doing what is right above anything else. They do so with passion, integrity, respect, authenticity, and joy, aiming to enrich lives and cultivate communities locally and globally.

“Winning the Enterprising Women of the Year Award is a lifetime achievement for a select group of outstanding women entrepreneurs from across the U.S. and around the globe. These honorees have shown remarkable business growth, leadership in their communities, and mentorship of other women and girls. I could not be prouder of these phenomenal women leaders,” Monica Smiley, Publisher/CEO of Enterprising Women magazine, said.

Marianne Kirkland Joins Tech Data As IT Manager

Marianne Kikland, Tampa Bay WITI Network Director moves from Software Engineering Manager at DocuPhase to Information Technology Manager for Enterprise Delivery at Tech Data.

"It's exciting to join a company that shares my set of values: "integrity, excellence, accountability, collaboration and inclusion." Tech Data is one of Fortune's "World's Most Admired Companies."

Marianne is a highly qualified and results-driven IT Manager with over 20 years of leadership experience. Her drive is to boost revenues and cut company costs through innovative management techniques. She is both organized and diligent, with excellent oral, written, and interpersonal communication skills. She has repeatedly built motivated dynamic and efficient teams.

Marianne is a valuable WITI member and Network Director.

Valarie Williams Promoted to Senior IT Business Operations Specialist/Project Manager Coordinator

In 2014, Valarie began working with Magellan Health in the position of Senior Administrative Specialist in the Information Technology division and provided administrative support to approximately 400 IT team members.

In 2016, came a promotion to Executive Assistant to Officer, where she solely supported the Chief Technology Officer, his directs, and on most occasion, the entire IT Division (825+ associates) – keeping the division together with 20+ years of experience!

In 2020, came the promotion to Senior IT Business Operations Specialist/Project Manager Coordinator – still with the IT Division, thus working as the IT liaison between the company's Facilities and Worksite Strategic teams – site management – working to keeping processes and teams working cohesively and smoothly! Such a position has brought forth opportunities of knowledge growth, working with additional senior leaders/associates, as well as expanding her horizons in other areas.

Valarie is one of the leaders of Magellan's Women in Technology group and a recent member of the WITI network.

Elizabeth (Liz) Markiewicz joining the Corporate Communications Team at IBM

Elizabeth (Liz) Markiewicz began her career with IBM in April 2003 as the Assistant to the Vice President, Technical Strategy and Worldwide Operations at the IBM T.J. Watson Research Centre. Prior to her first role she has worked as contractor for IBM since 2000.

Throughout the years Liz took on various roles, Assistant to Vice President, Social Business and Collaboration Solutions Sales and Evangelism, Assistant to General Manager, Insides Sales, International Program Logistics Coordinator, finally landing in the Communications area as the Strategic & Executive Communications Leader, for Enterprise Services.

In her new role she is joining the Corporate Communications Team and will be supporting IBM's COVID-19 Strategy, as they plan to bring 350,000 IBMers back to the office (where available & open) as safely as possible. Key messaging is to build confidence and share the safeguards IBM has in place for our people. The exposure and experience will strengthen Liz's communications skill set, increase her visibility to the Communication practice and expose her to new opportunities. This new role and added responsibilities are in addition to leading internal communications for Enterprise Operations & Services Global Talent & Growth Team. She will continue to lead, develop and execute key organization initiatives, such as leading the Global Women of IBM initiative.

In addition to her new role Liz took home three industry awards this year: 2 Stevies (1 gold / 1 bronze) and Golden Bridges Gold Winner, Public Service Hero of the Year.

Stevie® Award Winners in The 2020 International Business Awards®
Gold, Silver, and Bronze Stevie Award winners in the 17th annual IBAs.
https://stevieawards.com/iba/2020-stevie-award-winners

Golden Bridge Awards
Business Awards Recognizing Achievements and Innovations All Over the World
https://goldenbridgeawards.com/winners/2020-business-awards-winners/

In her spare time Liz is a volunteer Firefighter at the North White Plains Fire Department. You can also catch her at the Information Booth at the High Line in NYC's Hudson Yards where she works as a Greeter and volunteers with their family programming where she helps with facilitating hands-on family activities and welcoming families to the event.

Liz is a Lifetime WITI Member.

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