Do you worry about your career prospects, because building rapport is not your strong point?
You're dedicated and knowledgeable, for sure. However, you know that a prospective manager, employer, or client is unlikely to settle for ½ of the pie. The good news is this: you can make the missing piece!
Using a straightforward recipe, you can build rapport to develop relationships with people who can mentor, encourage, and refer you; help you develop your reputation to send your career soaring.
In this 5-week course you will discover easy-to-implement techniques for building rapport comfortably and authentically.
You will learn how to
- Create an assertive, professional first impression
- Initiate, maintain, and wrap up a conversation in a way that makes others feel understood and heard
- Listen to understand and keep a conversation going
- Use words/phrases to create an instant connection
- Offer a differing opinion with tact and assertiveness
- Say, "No" with assertive diplomacy
- Respond to criticism with your head held high
- Deliver difficult news with tact and empathy
- Network (virtually and in-person) in a way that is less stressful and more effective at building rapport, so you can form relationships
- Leverage the power of body language to send silent messages
- Make yourself known a virtual or in-person meeting, even if you do not have an industry - altering idea
- Take advantage of meetings to build rapport with co-workers and colleagues
- Sidestep text/email traps that can cause rapport to fray
- Navigate through conversation dilemmas (interrupter, rambler, advice giver, idea thief, etc.) as well as COVID-related conundrums in a way that everyone feels respected
This course is for you if you are a competent, dedicated professional and
- Want to expand your network but don't quite know how
- Have difficulty making conversation with people you don't know
- Invest time and energy networking with little return
- Avoid networking and feel guilty about it
- Go silent when co-worker says something that catches you off guard, e.g. criticism
- Stay in conversations when every bone in your body is screaming "leave"
- Keep your differing opinions to yourself because you fear sounding inept or out of step
- Want to say "No" but are afraid you'll burn the bridge
- Feel small or almost invisible in the workplace and want to stand out
- Wish co-workers ad colleagues would see you as authentic, assertive, and approachable
The course consists of 5, 1-hr sessions beginning March 25
We will meet via Zoom on Thursday, March 25, April 1, 8, 15 and 22
Time 4:30 - 5:30 ET/ 1:30 -2:30 PT
Each session will consist of review, instruction, head–scratching discussions; tales of lessons learned the hard way and Q & A. There will be a Facebook group (for course participants only) so you can share rapport-related questions, triumphs, and trials and ask questions. The course also includes a 20-min. get-to-know each other all with Janet.
Class limited to 12
Janet Parnes spent more than 20 years in sales and public relations, working for companies that include semiconductor manufacturer Analog Devices and Lipton Tea. In 2005 she picked up on a dream and attended the Protocol School of Washington®. Janet now works with college students and professionals who want to improve their skills around building rapport to boost their business or career.
Janet has presented to organizations that include WITI, CBT Architects, WEST (Women in the Enterprise of Science and Technology); UConn School of Law; numerous Chambers of Commerce, and Bentley University's Center for International Students & Scholars.
She been featured in media outlets that include NBC, NPR, and the Boston Globe.
Also, a professional storyteller Janet uses these skills to pepper her events with trivia and tales. The reason: a key to learning is enjoying the process.