Executive Vice President & Chief Customer Officer, Dell Technologies [ret.]
Inducted in 2021
Karen Quintos, a passionate advocate for social good, addressing inequality with women and girls, is an inspiring, transformative technology and marketing leader. As Dell Technologies' first Chief Customer Officer, she led a global organization devoted to customer strategy and advocacy encompassing Dell's technology and innovations. Under her leadership, the organization was responsible for customer data platform and analytics, social impact, and programs focused on sustainability, diversity & inclusion, and high-touch CX engagement. Mrs. Quintos founded Dell's Women in Action and the Interfaith Employee Resource Groups, and Dell's Women Entrepreneur Network. She held several executive roles at Dell, including Senior Vice President and Chief Marketing Officer; vice president of Public Sector Marketing and North America Commercial; and executive roles in services, support, and supply chain management. She joined Dell in 2000 from Citigroup, where she was Vice President of Global Operations and Technology; prior, she spent 12 years with Merck in marketing, operations and supply chain leadership positions.
A Distinguished Alumni (Award) of The Pennsylvania State University with a B.S. in supply chain management, Mrs. Quintos received a master's degree in marketing and international business from New York University. As Vice Chair of Smeal College of Business advisory board, she also serves on the boards of Cummins, Lennox International, TGEN, National Center for Missing and Exploited Children, and The Refuge (live-in rehabilitation facility for child survivors of sex trafficking). Listed among the most influential CMOs in the world by Forbes, Mrs. Quintos was also named "Mother of the Year" by Working Mother magazine.