The convergence of technologies and social trends has created a chaotic environment wherein power has shifted to the external customer. Technology leaders are under numerous contraints to respond, not the least of which are developing a customer-first technology organization, partnering with Marketing and driving the securitycharge.
Leaders effectively responding are demonstrating a definitive set of behaviors that drive higher levels of employee engagement, support across the executive suite and discernable personal satisfaction. Ms. Rubenstrunk will discuss these critical leadership patterns and their resulting impact on the operating model necessary for technology leaders to succeed in today's chaos.
*Space is limited - secure your spot today!
Karen joined Forrester Research in 2013 as a principal advisor in the CIO Executive Program. Prior to joining Forrester, she built the CIO research and advisory service for Meta Group (now Gartner), was an IT executive coach, and most recently was a member of Korn/Ferry International’s CIO executive search team.
Over the years, Karen has led critical research in areas such as executive relationship management, leadership development, value management, and organization development. Karen co-authored The CIO Edge: 7 Leadership Skills You Need to Drive Results and has been a repeat panelist for the CIO 100 and CIO Innovation Awards.
She has spent more than 25 years in the technology industry, managed IT organizations in Fortune 500 companies, has an M.B.A. from Old Dominion University, and graduated from Arizona State University with a B.S. in computer information systems.