"My mentor said, 'Take a walk. Write a poem. Take a day off.' Do something every day that reminds you that you are more than your career."

—Terri Trespicio, Writer

Automation Engineering Secrets Revealed: Slashing Customer Processing Time from Hours to Seconds

In our “Engineering Energizers” Q&A series, we examine the professional life experiences that have shaped Salesforce Engineering leaders. In this special edition, we meet Pratima Shukla, a software engineering manager based in Bangalore, India. Read on to learn how Pratima and her team overcome complex engineering problems by combining innovation with organization-wide collaboration.

Kara Swisher

Kara Swisher is an editor-at-large of New York Media, host of its Pivot podcast, and executive producer of Vox Media's Code Conference. She is also the host of the Sway podcast and a contributing writer to the New York Times Opinion section. She appears weekly on CNBC. Ms. Swisher was also the host of the Recode Decode podcast for five years, co-founded Recode and Code owner Revere Digital and, before that, co-produced and co-hosted The Wall Street Journal's "D: All Things Digital," with Walt Mossberg. Read more about Kara and her induction into the Women in Technology Hall of Fame!

By Joseph McLean

With the need for a team to move fast while preserving the eminence of the software application, the simplest solution is to ensure quality the first time. The double-edged sword could be turned into an Occam's razor. Occam's razor (also Ockham's razor or Ocham's razor; Latin: lex parsimoniae "law of parsimony") is the problem-solving principle that, when presented with competing hypothetical answers to a problem, one should select the one with the fewest assumptions.

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