Elisa Heikura believes everybody has a right to feel confident in every communication situation. She wants to equip all technical experts with proper communication, interaction and emotional skills and tools to match the rising expectations and requirements. Elisa lives in Finland and has worked for 7 years with different kinds of technical experts in different tasks. She combines theory, concrete tools and stories to enhance how we communicate with one another. And is so emphatic that she consoles even chatbots.
Twitter: @elisaliisa LinkedIn: Elisa Heikura