Since starting her consulting practice in 1997, Joy's ability to develop solid and creative technology solutions has brought efficiency and affordability to small and medium businesses alike. Joy began her consulting practice with Hebrew Union College (HUC) for eight years. In her first role as network administrator (1997-2004), Joy single-handedly supported five servers and 105 computers. As Joy added more technicians to her team, it enabled her to focus on securing more small business clients, obtain Microsoft Certifications, and align LA IT Girl with the industry's most notable vendor partners. Her extensive experience in implementing business plans, setting and achieving project goals, and developing workflow processes while utilizing the most efficient technology has resulted in bringing far more to the table than just creative technology solutions.
Picking up momentum in early 2015, Joy's focus shifted to cyber security. Her philosophy is that offering protection and peace of mind to her clients is paramount, and continues LA IT Girl's tradition of secure and reliable network support. Joy obtained her Security + certification and trained with the FBI on Ethical Hacking, as well as testing and implementing layers of cyber protection for her own business and her clients.
To address the cybersecurity needs of the community, Joy created Pink Hat Technology Management, a division of LA IT Girl, Inc., to offer security solutions to the small and medium business owners in 2016. Joy's individualized network planning, strict attention to details, concise communications, and service loyalty make her a well-respected and sought-after IT partner for small businesses.