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Digital Transformation Mindset: Recognizing Your Opportunities

Presenter: Rina Leonard, Executive Director, Global Business Systems, Otis Elevator

Rina Leonard will share her experience with taking the opportunity that Otis had with separation from United Technologies (now Raytheon Technologies) to transform the way we think about and use technology. Learn tactics and how to think about the process for finding opportunities to transform through different scenarios.

Rina Leonard leads the Global Business Systems organization, which includes Global Enterprise Resource Planning (ERP), Global Customer Relationship Management (CRM) and New Equipment programs, shared services and key corporate systems supporting Finance, Treasury, HR, Operations, Supply Chain, Quality, Legal and Communications.  She has provided guidance and execution on the Otis corporate application strategy during stand up of an independent Otis.  Rina formed and leads a new functional organization built on expanded digital capabilities, including intelligent automation (RPA), platform and integration tools and Scaled Agile practitioners.  In addition, she serves as the Executive Sponsor for the Continuous Improvement Council employee engagement team.

Rina has over 26 years of Digital Technology experience, primarily from UTC Aerospace Systems, where she served as Director, Business Applications, leading the Engineering, Operations, Supply Chain, Customer Service, and Enterprise Reporting teams and initiatives.  Her background includes application development, ERP deployments, external customer and partner integrations, customer relationship management (CRM) strategy, and PLM transformation.

Rina holds a bachelor's degree in Journalism from Boston University, and a master's in Business Management from Rensselaer Polytechnic Institute.

She is on the board of directors for IngenuityNE, an organization operating FIRST Robotic programs across New England and providing STEM experiences to young people through team competitions.