Fireside Chat: How Smart Tech Is Transforming Social Good Organizations

Smart tech (AI and other advanced digital tech) helped scores of nonprofits pivot to suddenly remote and digital delivery of programs and services during the pandemic. For example, food banks deployed robots to pack meals; homeless services agencies used chatbots to give legal and mental health advice; and fundraising departments turned to AI-powered software to identify potential donors. As smart tech becomes more embedded in organizations, making decisions for and instead of people, it must be adopted in smart, ethical, and responsible ways to reap the significant benefits. Smart tech may well enable nonprofit organizations to have the time to think and plan - and even dream.

This fireside chat features Beth Kanter and Allison Fine, co-authors of "The Smart Nonprofit: Staying Human-Centered In An Age of Automation." They'll discuss how you can reinvent work and achieve transformative impact with an ethical and responsible approach to adopting smart tech.


  • An overview of The Smart Nonprofit, with inspiring nonprofit use-cases for program delivery, fundraising, and the back office that can also work for small businesses, government, and other for-profits;
  • How organizations can retain their humanity and ensure that smart tech aligns with their values and work culture;
  • A roadmap of ways to use smart tech responsibly and ethically

  • Beth Kanter
    Trainer, Facilitator, Author
    Beth Kanter is an internationally recognized thought leader and trainer in digital transformation and well-being in the nonprofit workplace. She is the coauthor of the award-winning Happy Healthy Nonprofit: Impact without Burnout and coauthor with Allison Fine of the best-selling The Networked Nonprofit. Named one of the most influential women in technology by Fast Company, she has over three decades of experience in designing and delivering training programs for nonprofits and foundations. As a sought-after keynote speaker and workshop leader, Beth has presented at nonprofit conferences on every inhabited continent of the world to thousands of nonprofits. Learn more about Beth at www.bethkanter.org.

    Allison Fine
    Futurist, Author, Activist
    Allison Fine is among the nation's preeminent writers and strategists on the use of technology for social good; she helped to create an entirely new field of activism that happens online and on land. Allison is the author of the award-winning Momentum: Igniting Social Change in the Connected Age and Matterness: Fearless Leadership for a Social World, and coauthor with Beth Kanter of the best-selling The Networked Nonprofit. She is a member of the national board of Women of Reform Judaism, and was chair of the national board of NARAL Pro-Choice America Foundation and a founding board member of Civic Hall. She has keynoted conferences around the world. You can see more about Allison's work at www.allisonfine.com.