1. What was your first job in technology?
My first job in technology was at U S WEST, leading Voice Products Services.
The focus of this organization was to provide traditional products and services
to consumer and small business customers. The fact that I dealt with products I
had used as a consumer was helpful in getting started in this industry.
2. Who has been your most significant mentor? Why?
There's probably not one specific person I could list as my most significant
mentor, as I've been fortunate to receive valuable guidance and support from a number
of people along the way. I've been blessed in that respect.
3. What has been your greatest challenge and what strategies did you use to overcome
obstacles?
My greatest challenge has been in learning the communications industry, technology
and the regulatory world in which it operates. Learning to break technical issues
down to their simplest elements has helped me to persevere. Using good business
sense, listening and asking for assistance have also been helpful.