Make an Impact Today with High Performance Communication!
Wednesday, May 20, 2009
11:45 - 1:30 p.m.
Share:
Have you ever wanted to learn to persuade a decision maker or inspire a team? Are you confident that you can soothe an irate customer or convince people of an idea’s merits? Do you feel capable of successfully delivering constructive criticism? Would you like to be the person recognized as the person who “really makes things happen”?
Face-to-face communication is not a talent that people are born with; it is a learned skill. In this session, you will learn to impact and persuade a decision maker, inspire a team, soothe an irate customer and convince people of an idea’s merits, and more! You will learn to understand and to be understood.
Featured Speaker(s)
Gregg Oliver is the Principal at Pathfinder Communication, LLC, an Influence and Communication training firm in San Diego, CA. Through that business, he teaches business people concepts and specific techniques used to conduct productive conversations, be influential, and develop and maintain amazing business relationships. The author of the weekly newsletter "High Performance Communication", he holds a BS in Quality Engineering, an MS degree in Quality Systems Management, is a member of the adjunct faculty at National University, and is currently the Vice Chair for the San Diego section of the American Society for Quality. He currently works as a manager in an engineering and manufacturing business.
